tag:blogger.com,1999:blog-39690353299417266442024-03-14T11:25:44.923-07:00INFORMATION ACTION: actionable ideas for evidence-based decision-makingInformation Strategy | Data Governance | Analytics | Better Business OutcomesAlan D. Duncanhttp://www.blogger.com/profile/12790847883038860673noreply@blogger.comBlogger102125tag:blogger.com,1999:blog-3969035329941726644.post-47509037201957557112014-12-16T04:20:00.001-08:002014-12-16T04:20:07.673-08:00<div dir="ltr" style="text-align: left;" trbidi="on">
<span style="font-family: Helvetica, sans-serif; font-size: large;"><b>My blog post of 16/12/14 "<a href="http://blogs.gartner.com/alan-duncan/2014/12/16/were-all-doomed-the-private-fraser-effect-of-risk-based-information-governance/" target="_blank">We're all Doomed! The Private Frazer Effective of Risk Based Information Governance" can be viewed here</a>.<span id="goog_1559946906"></span><span id="goog_1559946907"></span><a href="https://www.blogger.com/"></a></b></span><br />
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<span style="font-family: Helvetica, sans-serif;"><span style="font-size: x-small;">I am now working at <a href="http://www.gartner.com/home" target="_blank">Gartner Inc</a> within the Business Analytics research group. My blog output has followed me and will come out through the <a href="http://blogs.gartner.com/" target="_blank">Gartner Blog Network.</a></span></span><br />
<div style="-webkit-text-stroke-width: 0px; color: black; font-family: Times; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; margin: 0px; orphans: auto; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px;">
<span style="font-family: Helvetica, sans-serif;"><span style="font-size: x-small;"><br /></span></span><span style="font-family: Helvetica, sans-serif;"><span style="font-size: x-small;">Please follow the link to view "We're all doomed!". </span></span><span style="font-family: Helvetica, sans-serif; font-size: x-small;"><a href="http://blogs.gartner.com/alan-duncan/2014/12/16/were-all-doomed-the-private-fraser-effect-of-risk-based-information-governance/">http://blogs.gartner.com/alan-duncan/2014/12/16/were-all-doomed-the-private-fraser-effect-of-risk-based-information-governance/</a> </span></div>
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Alan D. Duncanhttp://www.blogger.com/profile/12790847883038860673noreply@blogger.com19tag:blogger.com,1999:blog-3969035329941726644.post-55728106457955154632014-12-04T09:23:00.002-08:002014-12-04T09:23:33.248-08:00<div dir="ltr" style="text-align: left;" trbidi="on">
<span style="font-family: Helvetica, sans-serif; font-size: large;"><b>My blog post of 04/12/14 "<a href="http://blogs.gartner.com/alan-duncan/2014/12/04/show-me-the-money-thoughts-on-the-oreilly-data-science-salary-survey/" target="_blank">Show Me The Money! Thoughts on the 2014 O'Reilly Data Science Salary Survey" can be viewed here</a>.<span id="goog_1559946906"></span><span id="goog_1559946907"></span><a href="https://www.blogger.com/"></a></b></span><br />
<br />
<span style="font-family: Helvetica, sans-serif;"><span style="font-size: x-small;">I am now working at <a href="http://www.gartner.com/home" target="_blank">Gartner Inc</a> within the Business Analytics research group. My blog output has followed me and will come out through the <a href="http://blogs.gartner.com/" target="_blank">Gartner Blog Network.</a></span></span><br />
<div style="-webkit-text-stroke-width: 0px; color: black; font-family: Times; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; margin: 0px; orphans: auto; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px;">
<span style="font-family: Helvetica, sans-serif;"><span style="font-size: x-small;"><br /></span></span><span style="font-family: Helvetica, sans-serif;"><span style="font-size: x-small;">Please follow the link to view "Show Me the Money!".<a href="http://blogs.gartner.com/alan-duncan/2014/12/04/show-me-the-money-thoughts-on-the-oreilly-data-science-salary-survey/" target="_blank">http://blogs.gartner.com/alan-duncan/2014/12/04/show-me-the-money-thoughts-on-the-oreilly-data-science-salary-survey/</a></span></span></div>
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Alan D. Duncanhttp://www.blogger.com/profile/12790847883038860673noreply@blogger.com0tag:blogger.com,1999:blog-3969035329941726644.post-10689379578828115852014-11-25T06:24:00.005-08:002014-11-25T06:24:54.337-08:00<div dir="ltr" style="text-align: left;" trbidi="on">
<span style="font-family: Helvetica, sans-serif; font-size: large;"><b>My blog post of 24/11/14 <a href="http://blogs.gartner.com/alan-duncan/2014/11/24/getting-the-goat-the-gartner-predicts-season-and-assessing-predictions-past/" target="_blank">"Getting the Goat" can be viewed here.</a></b></span><br />
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<span style="font-family: Helvetica, sans-serif;"><span style="font-size: x-small;">I am now working at <a href="http://www.gartner.com/home" target="_blank">Gartner Inc</a> within the Business Analytics research group. My blog output has followed me and will come out through the <a href="http://blogs.gartner.com/" target="_blank">Gartner Blog Network.</a></span></span><br />
<div style="-webkit-text-stroke-width: 0px; color: black; font-family: Times; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; margin: 0px; orphans: auto; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px;">
<span style="font-family: Helvetica, sans-serif;"><span style="font-size: x-small;"><br /></span></span><span style="font-family: Helvetica, sans-serif;"><span style="font-size: x-small;">Please follow the link to view <a href="http://blogs.gartner.com/alan-duncan/2014/11/24/getting-the-goat-the-gartner-predicts-season-and-assessing-predictions-past/" target="_blank">"Getting the Goat: the Gartner Predicts Season, and assessing predictions past".</a></span></span></div>
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Alan D. Duncanhttp://www.blogger.com/profile/12790847883038860673noreply@blogger.com1tag:blogger.com,1999:blog-3969035329941726644.post-38398534532677100222014-11-13T05:38:00.002-08:002014-11-25T06:22:40.028-08:00<div dir="ltr" style="text-align: left;" trbidi="on">
<span style="font-family: Helvetica, sans-serif; font-size: large;"><b>My blog post of 13/11/14 <a href="http://blogs.gartner.com/alan-duncan/2014/11/13/november-travelogue-part-2-data-in-dublin/" target="_blank">"Data In Dublin" can be viewed here.</a></b></span><br />
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<span style="font-family: Helvetica, sans-serif;"><span style="font-size: x-small;">I am now working at <a href="http://www.gartner.com/home" target="_blank">Gartner Inc</a> within the Business Analytics research group. My blog output has followed me and will come out through the <a href="http://blogs.gartner.com/" target="_blank">Gartner Blog Network.</a></span></span><br />
<div style="-webkit-text-stroke-width: 0px; color: black; font-family: Times; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; margin: 0px; orphans: auto; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px;">
<span style="font-family: Helvetica, sans-serif;"><span style="font-size: x-small;"><br /></span></span><span style="font-family: Helvetica, sans-serif;"><span style="font-size: x-small;">Please follow the link to view <a href="http://blogs.gartner.com/alan-duncan/2014/11/13/november-travelogue-part-2-data-in-dublin/" target="_blank">"Data in Dublin".</a></span></span></div>
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Alan D. Duncanhttp://www.blogger.com/profile/12790847883038860673noreply@blogger.com0tag:blogger.com,1999:blog-3969035329941726644.post-60883307497311409212014-11-12T06:44:00.001-08:002014-11-25T06:26:04.896-08:00<div dir="ltr" style="text-align: left;" trbidi="on">
<span style="font-family: Helvetica, sans-serif; font-size: large;"><b>My blog post of 11/11/14 <a href="http://blogs.gartner.com/alan-duncan/2014/11/12/november-travelogue-part-1-bonfire-night-and-analytics-is-on-fire/" target="_blank">"Bonfire Night and Analytics is on Fire" can be viewed here</a>.</b></span><br />
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<span style="font-family: Helvetica, sans-serif;"><span style="font-size: x-small;">I am now working at <a href="http://www.gartner.com/home" target="_blank">Gartner Inc</a> within the Business Analytics research group. My blog output has followed me and will come out through the <a href="http://blogs.gartner.com/" target="_blank">Gartner Blog Network.</a></span></span><br />
<div style="-webkit-text-stroke-width: 0px; color: black; font-family: Times; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; margin: 0px; orphans: auto; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px;">
<span style="font-family: Helvetica, sans-serif;"><span style="font-size: x-small;"><br /></span></span><span style="font-family: Helvetica, sans-serif;"><span style="font-size: x-small;">Please follow the link to view <a href="http://blogs.gartner.com/alan-duncan/2014/11/12/november-travelogue-part-1-bonfire-night-and-analytics-is-on-fire/" target="_blank">"Bonfire Night and Analytics is on Fire".</a></span></span></div>
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Alan D. Duncanhttp://www.blogger.com/profile/12790847883038860673noreply@blogger.com4tag:blogger.com,1999:blog-3969035329941726644.post-19586597414683645962014-10-31T11:32:00.001-07:002014-10-31T11:33:10.689-07:00The Data Fairy...<div dir="ltr" style="text-align: left;" trbidi="on">
<span style="font-family: Helvetica, sans-serif; font-size: large;"><b>My blog post of 31/10/14 can be viewed <a href="http://blogs.gartner.com/alan-duncan/2014/10/31/the-data-fairy/" target="_blank">here</a>.</b></span><br />
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<span style="font-family: Helvetica, sans-serif;"><span style="font-size: x-small;">I am now working at <a href="http://www.gartner.com/home" target="_blank">Gartner Inc</a> within the Business Analytics research group. My blog output has followed me and will come out through the <a href="http://blogs.gartner.com/" target="_blank">Gartner Blog Network.</a></span></span><br />
<div style="-webkit-text-stroke-width: 0px; color: black; font-family: Times; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; margin: 0px; orphans: auto; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px;">
<span style="font-family: Helvetica, sans-serif;"><span style="font-size: x-small;"><br /></span></span><span style="font-family: Helvetica, sans-serif;"><span style="font-size: x-small;">Please follow the link to view <a href="http://blogs.gartner.com/alan-duncan/2014/10/31/the-data-fairy/" target="_blank">"The Data Fairy".</a></span></span></div>
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Alan D. Duncanhttp://www.blogger.com/profile/12790847883038860673noreply@blogger.com0tag:blogger.com,1999:blog-3969035329941726644.post-53750366985284768982014-10-20T07:04:00.002-07:002014-10-20T07:05:10.867-07:00Fairy-tale castles, mad kings and Business Analytics: the Gartner Business Intelligence Summit<div dir="ltr" style="text-align: left;" trbidi="on">
<span style="font-family: Helvetica, sans-serif; font-size: large;"><b>My blog post of 20/10/14 can be viewed <a href="http://blogs.gartner.com/alan-duncan/2014/10/20/fairy-tale-castles-mad-kings-and-business-analytics-the-gartner-bi-summit/" target="_blank">here</a>.</b></span><br />
<br />
<span style="font-family: Helvetica, sans-serif;"><span style="font-size: x-small;">I am now working at <a href="http://www.gartner.com/home" target="_blank">Gartner Inc</a> within the Business Analytics research group. My blog output has followed me and will come out through the <a href="http://blogs.gartner.com/" target="_blank">Gartner Blog Network.</a></span></span><br />
<div style="-webkit-text-stroke-width: 0px; color: black; font-family: Times; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; margin: 0px; orphans: auto; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px;">
<span style="font-family: Helvetica, sans-serif;"><span style="font-size: x-small;"><br /></span></span><span style="font-family: Helvetica, sans-serif;"><span style="font-size: x-small;">Please follow the link to view <a href="http://blogs.gartner.com/alan-duncan/2014/10/20/fairy-tale-castles-mad-kings-and-business-analytics-the-gartner-bi-summit/" target="_blank">"Fairy-tale castles, mad kings and Business Analytics: The Gartner BI Summit."</a></span></span></div>
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Alan D. Duncanhttp://www.blogger.com/profile/12790847883038860673noreply@blogger.com1tag:blogger.com,1999:blog-3969035329941726644.post-76134948072499488732014-10-15T10:14:00.000-07:002014-10-15T10:14:11.461-07:00International Data Quality Summit - Content is Crucial, But People are Paramount<div dir="ltr" style="text-align: left;" trbidi="on">
<span style="font-family: inherit; font-size: large;">My blog post of 15/10/14 can be viewed <a href="http://blogs.gartner.com/alan-duncan/2014/10/15/international-data-quality-summit-context-is-crucial-but-people-are-paramount/" target="_blank">here</a>.</span><br />
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<span style="font-family: inherit;"><span style="background-color: white; color: #222222; font-size: 11px; line-height: 15.3999996185303px;"><span style="font-size: xx-small;">I am now working at <a href="http://www.gartner.com/home" style="color: #888888; text-decoration: none;" target="_blank">Gartner Inc</a> within the Business Analytics research group. My blog output has followed me and will come out through the <a href="http://blogs.gartner.com/" style="color: #888888; text-decoration: none;" target="_blank">Gartner Blog Network.</a></span></span><br style="background-color: white; color: #222222; font-size: 11px; line-height: 15.3999996185303px;" /><span style="background-color: white; color: #222222; font-size: 11px; line-height: 15.3999996185303px;"><span style="font-size: xx-small;"><br /></span></span><span style="background-color: white; color: #222222; font-size: 11px; line-height: 15.3999996185303px;"><span style="font-size: xx-small;">Please follow the link to view <a href="http://blogs.gartner.com/alan-duncan/2014/10/15/international-data-quality-summit-context-is-crucial-but-people-are-paramount/" target="_blank">"International Data Quality Summit - Context is Crucial, but People are Paramount."</a></span></span></span></div>
Alan D. Duncanhttp://www.blogger.com/profile/12790847883038860673noreply@blogger.com1tag:blogger.com,1999:blog-3969035329941726644.post-58328549845740292252014-10-02T08:38:00.004-07:002014-10-04T02:28:10.810-07:00 'Big Data', Analytics, Data Quality and the Seven Gates of Hell (My first post for Gartner)<div dir="ltr" style="text-align: left;" trbidi="on">
<span style="font-family: Helvetica, sans-serif; font-size: large;"><b>My blog post of 02/10/14 can be viewed <a href="http://blogs.gartner.com/alan-duncan/2014/10/02/big-data-analytics-data-quality-and-the-seven-gates-of-analytic-hell/" target="_blank">here</a>.</b></span><br />
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<span style="color: #292f33; font-family: Arial, sans-serif;"><span style="background-color: white; line-height: 18px;">Thanks for your continued support,</span></span><br />
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<span style="color: #292f33; font-family: Georgia, Times New Roman, serif; font-size: large;"><span style="background-color: white; line-height: 18px;"><i><b>ADD</b></i></span></span><br />
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<span style="font-family: Helvetica, sans-serif;"><span style="font-size: x-small;">As previously intimated in <a href="http://informationaction.blogspot.co.uk/2014/08/the-three-business-vs-of-big-data.html" target="_blank">my post at the end of August</a>, a change of continent, change of
circumstances and change of employer (in that order) now see me plying my trade at <a href="http://www.gartner.com/home" target="_blank">Gartner Inc</a> within the Business Analytics research group. So naturally, any of my musings
will also shift over to come out through the <a href="http://blogs.gartner.com/" target="_blank">Gartner Blog Network.</a></span></span><br />
<span style="font-family: Helvetica, sans-serif;"><span style="font-size: x-small;"><br /></span></span>
<span style="font-family: Helvetica, sans-serif;"><span style="font-size: x-small;">Please follow the link to view <a href="http://blogs.gartner.com/alan-duncan/2014/10/02/big-data-analytics-data-quality-and-the-seven-gates-of-analytic-hell/" target="_blank">Big Data, Analytics, Data Quality and the Seven Gates of Hell.</a></span></span><br />
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Alan D. Duncanhttp://www.blogger.com/profile/12790847883038860673noreply@blogger.com0tag:blogger.com,1999:blog-3969035329941726644.post-49734602022008217102014-09-19T09:24:00.000-07:002014-09-19T09:24:12.311-07:00A quick plug for the International Data Quality Summit, Richmond VA 6-9 October...<div dir="ltr" style="text-align: left;" trbidi="on">
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<a href="http://idqsummit.org/wpimages/wpa42e1863_05_06.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="http://idqsummit.org/wpimages/wpa42e1863_05_06.jpg" height="192" width="640" /></a></div>
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Just a quick placeholder to remind everyone about the forthcoming International Data Quality Summit, to be held in Richmond, Virginia from 6th to 9th October.<br />
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As well as leading a session on methods of information requirements gathering for data projects (following on from my blog post "t<a href="http://informationaction.blogspot.co.uk/2014/05/the-one-question-that-you-must-never-ask.html" target="_blank">he one question you should never ask!</a>"), I will also be joining an expert panel to discuss the ethics of Information Quality and Data Governance.<br />
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The whole event features <a href="http://idqsummit.org/speakers.html" target="_blank">an enviable line-up of speakers</a>, and promises a wide and varied agenda covering all aspects of Data Quality, Data Governance, Master Data Management and more. For more information and to book your place, <a href="http://www.idqsummit.org/" target="_blank">please visit the Summit website, here</a>.<br />
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See you in Richmond, folks!</div>
Alan D. Duncanhttp://www.blogger.com/profile/12790847883038860673noreply@blogger.com1tag:blogger.com,1999:blog-3969035329941726644.post-88979662181642801502014-08-30T01:40:00.001-07:002014-08-30T01:40:50.837-07:00Information Management Quote of the Week 30/08/14<div dir="ltr" style="text-align: left;" trbidi="on">
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<a href="http://upload.wikimedia.org/wikipedia/en/8/81/George_Eliot_at_30_by_Fran%C3%A7ois_D'Albert_Durade.jpg" imageanchor="1" style="clear: right; float: right; margin-bottom: 1em; margin-left: 1em;"><img border="0" src="http://upload.wikimedia.org/wikipedia/en/8/81/George_Eliot_at_30_by_Fran%C3%A7ois_D'Albert_Durade.jpg" /></a><span style="font-family: inherit;"><span style="color: black; font-weight: bold;"></span></span></div>
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<span style="font-family: inherit;">“<span style="color: black; font-weight: bold;">Ignorant
power comes to the same thing as wicked power; it makes misery.”</span></span><br />
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<!--StartFragment--><span style="font-family: inherit;">Mary Anne Evans (George Eliot)</span><!--EndFragment-->
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<span style="font-family: inherit;">See also:</span></div>
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Alan D. Duncanhttp://www.blogger.com/profile/12790847883038860673noreply@blogger.com0tag:blogger.com,1999:blog-3969035329941726644.post-25127029696023799202014-08-28T04:54:00.000-07:002014-08-28T04:54:00.814-07:00Follow the Yellow (Data) Brick Road, my pretty....<div dir="ltr" style="text-align: left;" trbidi="on">
<span style="font-family: inherit; font-size: large;"><b>Chief Data Officers need to stay on the data path - even if we don't really know where it leads yet.</b></span><br />
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<span style="font-family: inherit;">Just as in the "Wizard of Oz" when Dorothy dropped a house on the Wicked Witch of the East, the emerging role of the "Chief Data Officer" (CDO) has come in from nowhere and is suddenly being lauded as the solution to all our data problems. Plenty of Munchkins are looking to this new position to be a key mover and shaker in making a better data world - even if we're nowhere near settled in terms of what it's actually there to do, or how it's going to do it. </span><br />
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<span style="font-family: inherit;">Yet already, the flying monkeys are circling, with speculation that the CDO role isn't going to be wearing the ruby slippers for long. For example, as <a href="http://www.computerworld.com/article/2598530/it-careers/chief-data-officer-may-go-the-way-of-chief-electricity-officer.html" target="_blank">this ComputerWorld article explores</a>.</span><br />
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<span style="background-color: white; color: #333333; font-family: inherit; line-height: 17px;">This quote by Peter Aiken particularly got my attention: </span><br />
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<span style="background-color: white; color: #333333; line-height: 17px;"><i><b>"Once that job is finished, and data management is ingrained in the organization, the need for a specific chief data officer may disappear."</b></i></span><br style="background-color: white; color: #333333; line-height: 17px;" /><br style="background-color: white; color: #333333; line-height: 17px;" /><span style="background-color: white; color: #333333; line-height: 17px;">Really? We haven't even started seeing whether this role is actually able to contribute, yet we're already writing it off? </span></span><br />
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<span style="font-family: inherit;"><span style="background-color: white; color: #333333; line-height: 17px;">Now, I</span></span><span style="background-color: white; color: #333333; line-height: 17px;"> accept that it may have been taken out of context, so apologies to Peter if ComputerWorld has taken his comment in a direction that he didn't intent. But taken at face value, </span><span style="background-color: white; color: #333333; font-family: inherit; line-height: 17px;">I think that's not just a polemic statement - I'd go so far as suggest that it's actually almost meaningless. </span><br />
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<a href="http://www.leslisstory.com/wp-content/uploads/2013/03/the-wizard-of-oz-monkey-2-288x300.jpg" imageanchor="1" style="clear: right; float: right; margin-bottom: 1em; margin-left: 1em;"><img border="0" src="http://www.leslisstory.com/wp-content/uploads/2013/03/the-wizard-of-oz-monkey-2-288x300.jpg" /></a><span style="font-family: inherit;"><span style="background-color: white; color: #333333; line-height: 17px;">From my perspective, there is no business that I've ever come across has reached a level of maturity such that information is ingrained as part of its behavioural DNA. It's a constant process of renewal, innovation and evolutionary change. Based on the <a href="http://informationaction.blogspot.co.uk/2014/08/the-five-cs-of-data-governance.html" target="_blank">fact that people are involved</a>, it couldn't really be otherwise! </span></span><br />
<span style="font-family: inherit;"><br style="background-color: white; color: #333333; line-height: 17px;" /><span style="background-color: white; color: #333333; line-height: 17px;">If nothing else, <a href="http://informationaction.blogspot.co.uk/2014/01/business-entropy-bringing-order-to-chaos.html" target="_blank">Business Entropy comes in to play</a> to ensure that there's never going to be an ordered state. Where data is concerned, it's the CDO's role to be accountable for facilitating information-enabled thinking and injecting energy into the whole ecosystem.</span></span><br />
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<span style="font-family: inherit;"><span style="background-color: white; color: #333333; line-height: 17px;">I challenge anyone to come up with one concrete example of a truly information-enabled organisation that doesn't need some form of catalytic input.</span><br style="background-color: white; color: #333333; line-height: 17px;" /><br style="background-color: white; color: #333333; line-height: 17px;" /><span style="background-color: white; color: #333333; line-height: 17px;">And while I'm at it, I might as well also take issue with David Mathison's contention as also quoted in the article, that there are three "CxO" roles in play (Data, Digital and Analytics). </span></span><br />
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<a href="http://www.insearchoftech.com/wp-content/uploads/2011/06/WizardOfOz.jpg" imageanchor="1" style="clear: right; float: right; margin-bottom: 1em; margin-left: 1em;"><img border="0" src="http://www.insearchoftech.com/wp-content/uploads/2011/06/WizardOfOz.jpg" height="240" width="320" /></a><span style="font-family: inherit;"><span style="background-color: white; color: #333333; line-height: 17px;">Lions and tigers and bears? (Oh, my!)</span></span><br />
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<span style="font-family: inherit;"><span style="background-color: white; color: #333333; line-height: 17px;">For me, part of the problem is that these things end up getting thought about separately, rather than being complementary facets of the same business problem - that of achieving evidence-based decision-making. (As I already made a case for when I published the <a href="http://informationaction.blogspot.co.uk/p/example-data-governance-charter.html" target="_blank">example Data Governance Charter</a>.) It doesn't really help to separate them out in this way, because sure as dammit, companies will actually try to hire three different people and chaos will ensue, rather than looking at implementing a unified vision. </span></span><br />
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<span style="font-family: inherit;"><span style="background-color: white; color: #333333; line-height: 17px;">The ruby slippers need to be used in tandem with the witch's broom and the magic spyglass.</span><br style="background-color: white; color: #333333; line-height: 17px;" /><span style="color: #333333;"><span style="background-color: white; line-height: 17px;"><br /></span></span></span><br />
<a href="http://www.eatthecorn.com/dossiers/pics/influences/wizard_of_oz.jpg" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" src="http://www.eatthecorn.com/dossiers/pics/influences/wizard_of_oz.jpg" height="240" width="320" /></a><span style="font-family: inherit;"><span style="color: #333333;"><span style="background-color: white; line-height: 17px;"></span></span></span><br />
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<span style="font-family: inherit;"><span style="color: #333333;"><span style="background-color: white; line-height: 17px;">OK, so we're still working out exactly where this particular Yellow Brick Road leads (to the Emerald City, hopefully. Or at least <a href="http://www.informationaction.blogspot.com.au/2014/06/why-winning-with-big-data-is-like.html" target="_blank">an opal mine...</a>). But one thing's for sure, I'd rather stay on the path than wander off into the haunted woods of data chaos, or fall asleep in the poppy fields of information apathy....</span></span></span><br />
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<span style="font-family: inherit;">Keep to the path, and we might even make it back over the rainbow...</span><br />
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Alan D. Duncanhttp://www.blogger.com/profile/12790847883038860673noreply@blogger.com0tag:blogger.com,1999:blog-3969035329941726644.post-85541032468382320972014-08-26T10:29:00.002-07:002014-08-26T10:29:45.916-07:00The "Three Business 'V's" of Big Data...<div dir="ltr" style="text-align: left;" trbidi="on">
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<a href="http://thecarnivoreproject.typepad.com/.a/6a00d8345295c269e20120a53712e7970b-pi" imageanchor="1" style="clear: right; float: right; margin-bottom: 1em; margin-left: 1em;"><img border="0" src="http://thecarnivoreproject.typepad.com/.a/6a00d8345295c269e20120a53712e7970b-pi" height="320" width="188" /></a><span style="border: 1pt none windowtext; color: black; padding: 0cm;"><span style="font-family: inherit;"></span></span></div>
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<span style="font-family: inherit;"><span style="font-size: large;"><b>...and the last confession of a Turncoat.</b></span></span></div>
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<span style="font-family: inherit;">Well, today I signed the paper that put me back into the ranks of the gainfully employed. There's a little bit of irony involved, as h<a href="http://www.informationaction.blogspot.com.au/2014/08/calling-spade-spade.html" target="_blank">aving taken Gartner to task a couple of weeks ago</a>, I'm now going to go off and join them!</span><br />
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<span style="font-family: inherit;">What? ADD as Turncoat Analyst? Gamekeeper turned poacher? Or is it the other way round?! I’d like to think of it more in terms of "If you can't beat them, join them." Or else, it's a unique opportunity to be a mole on the inside… However you call it, I'm not about to temper my outspoken approach, that's for sure! </span></div>
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<span style="font-family: inherit;">It’ll be interesting, however it pans out!</span></div>
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<span style="border: 1pt none windowtext; color: black; padding: 0cm;"><span style="font-family: inherit;">I'll admit that I'm really excited by the prospect of become a Research Director at Gartner. I'm hoping that this new role gives me a unique opportunity to further explore many of the issues that we experience within the Information Management and Analytics sector, and influence the way we think and act with data. It should also mean that I will be able to delve into a lot more detail than my blogging enables me to. Even <a href="http://www.informationaction.blogspot.com.au/p/resources-and-downloads.html" target="_blank">my "discussion paper" series</a> doesn't really provide the channel to go in-depth into issues and compile the supporting evidence that I would ideally wish. </span></span></div>
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<span style="border: 1pt none windowtext; color: black; padding: 0cm;"><span style="font-family: inherit;">The down-side is that I will probably have to curtail my self-published content as I start putting most of my material out through the Gartner channels. (Though there's always the chance that a particular "too hot for TV" moment will need to come out under my own auspices!) I'll also continue to <a href="https://twitter.com/Alan_D_Duncan" target="_blank">Tweet on a regular basis</a>.</span></span></div>
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<span style="border: 1pt none windowtext; color: black; padding: 0cm;"><span style="font-family: inherit;">But before I turn my cloak altogether, I thought I'd follow up my <a href="http://www.informationaction.blogspot.com.au/2014/06/why-winning-with-big-data-is-like.html" target="_blank">previous comments on data quality in "Big Data" environments</a>. More precisely, here's why I think our industry is currently missing a trick when it comes to "Big Data" (or as it should more properly be called, "data".)</span></span></div>
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<span style="border: 1pt none windowtext; color: black; padding: 0cm;"><span style="font-family: inherit;">Now, the
first challenge is that there is still much disagreement about what constitutes
“Big Data”. The original suggestion that it is “any data that can’t be
processed by traditional methods” is hugely unhelpful, as would be any attempt
to define any thing as being “not another thing”. (Would we be comfortable in
defining a “dog” as “not a cat”?)<o:p></o:p></span></span></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg675GRG52ZvrBF2v3qyJ7fA4tGymyAL8yqqqgosuZJZKEVkBFDboNzURMxzEg2BDrdw9Dfqyy2MVnof42yKELTEPT32SwpuHZB5MYg1FMe1KdScXOB8X3YyIb7l_oCvYL1ghaw2QN1kWv8/s1600/BigDataTechVs.png" imageanchor="1" style="clear: right; float: right; margin-bottom: 1em; margin-left: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg675GRG52ZvrBF2v3qyJ7fA4tGymyAL8yqqqgosuZJZKEVkBFDboNzURMxzEg2BDrdw9Dfqyy2MVnof42yKELTEPT32SwpuHZB5MYg1FMe1KdScXOB8X3YyIb7l_oCvYL1ghaw2QN1kWv8/s1600/BigDataTechVs.png" height="160" width="320" /></a><span style="border: 1pt none windowtext; color: black; padding: 0cm;"><span style="font-family: inherit;">In the
past few years, the technology sector has generally settled upon defining “Big
Data” based on identifying certain characteristics of the data set, with those characteristics
all beginning the letter ‘V’. Gartner analyst Doug Laney originally proposed
three ‘V’ characteristics – <i style="mso-bidi-font-style: normal;">Volume</i>, <i style="mso-bidi-font-style: normal;">Velocity</i>, and <i style="mso-bidi-font-style: normal;">Variety.</i></span></span></div>
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<span style="border: 1pt none windowtext; color: black; padding: 0cm;"><span style="font-family: inherit;">These
three ‘V’s help to establish characteristics and bound the problem of what “Big
Data” might look like from <i style="mso-bidi-font-style: normal;">technical</i>
perspective. The new breed of data tools certainly enable the engineering of
new and innovative methods of processing data that were previously out of reach
to all but the most well-funded of organisations</span></span><span style="font-family: inherit;">.
There is no “so what?” factor that jumps out at us to make the problems of “Big
Data” meaningful in a </span><b style="font-family: inherit;">business context</b><span style="font-family: inherit;">.</span></div>
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<span style="font-family: inherit;">I therefore suggest that a shift
in thinking is necessary, to examine the “Big Data” challenge not
from a technical perspective, but from a business one. To maintain consistency
with the original model, these additional business considerations for “Big
Data” can also be expressed as ‘V’s – <i style="mso-bidi-font-style: normal;">Variability</i>,
<i style="mso-bidi-font-style: normal;">Veracity</i> and <i style="mso-bidi-font-style: normal;">Value</i>:</span><br />
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<li><b style="font-family: inherit; text-indent: -18pt;"><span style="border: 1pt none windowtext; padding: 0cm;">Variability</span></b><span style="border: 1pt none windowtext; font-family: inherit; padding: 0cm; text-indent: -18pt;">:
Within any given data set, is the structure of that data regular and
dependable, or is subject to unpredictable change? If so, how can we understand
the nature of the “unstructured” text data content (or sound, or video) and
interpret it in a way that becomes meaningful for the required business analytic-ready
output?</span></li>
<li><b style="font-family: inherit; text-indent: -18pt;"><span style="border: 1pt none windowtext; padding: 0cm;">Veracity</span></b><span style="border: 1pt none windowtext; font-family: inherit; padding: 0cm; text-indent: -18pt;">: How
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confidence and trustworthiness? What are the business rules that enable the
data to be tested and profiled? If there are issues with the data, what actions
can be taken to clean and correct the data before any analysis is carried out.</span></li>
<li><b style="font-family: inherit; text-indent: -18pt;"><span style="border: 1pt none windowtext; padding: 0cm;">Value</span></b><span style="border: 1pt none windowtext; font-family: inherit; padding: 0cm; text-indent: -18pt;">: What
is the business purpose or outcome that we are trying to meet? What questions
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Has the data been aligned with the desired outcome?</span></li>
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<span style="color: black;"><span style="font-family: inherit;">All three of these
additional characteristics require a clear understanding of the <i style="mso-bidi-font-style: normal;">business context</i>, which then is used to
frame the meaning and purpose of the data content. “Variability”, “Veracity”
and “Value” all express different aspects of the fitness-for-purpose of the
data sets in question, all of which need to be addressed in order to solve a
business problem in business terms.<o:p></o:p></span></span></div>
<div style="margin-bottom: .0001pt; margin: 0cm; text-align: justify; text-justify: inter-ideograph;">
<span style="color: black;"><span style="font-family: inherit;"><br /></span></span></div>
<div style="margin-bottom: .0001pt; margin: 0cm; text-align: justify; text-justify: inter-ideograph;">
<span style="color: black;"><span style="font-family: inherit;">If expanding the "Big Data" lexicon to a "Six 'V's Model" becomes my first contribution as a Gartner Analyst, then it's probably not a bad place to start.</span></span></div>
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Alan D. Duncanhttp://www.blogger.com/profile/12790847883038860673noreply@blogger.com6tag:blogger.com,1999:blog-3969035329941726644.post-83500884542781223042014-08-22T06:50:00.002-07:002014-08-22T06:50:34.177-07:00Information Management Quote of the Week 22/08/14<div dir="ltr" style="text-align: left;" trbidi="on">
<a href="http://standrewsrarebooks.files.wordpress.com/2012/10/andrew-lang-gps-langa-7-large.jpg?w=470" imageanchor="1" style="clear: right; float: right; margin-bottom: 1em; margin-left: 1em;"><img border="0" src="http://standrewsrarebooks.files.wordpress.com/2012/10/andrew-lang-gps-langa-7-large.jpg?w=470" height="202" width="320" /></a><span style="font-family: inherit;"><br /></span><br />
<span style="font-family: inherit;"><br /></span>
<span style="font-family: inherit;">"<span style="font-weight: bold;">He uses statistics as a </span><span style="font-weight: bold;">drunken</span><span style="font-weight: bold;"> man uses a lamp post – for support rather than illumination."</span></span><br />
<span style="font-family: inherit;"><span style="font-weight: bold;"><br /></span></span>
(Andrew Lang)<br />
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See also:<br />
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Alan D. Duncanhttp://www.blogger.com/profile/12790847883038860673noreply@blogger.com0tag:blogger.com,1999:blog-3969035329941726644.post-80666952980553059642014-08-19T15:36:00.002-07:002014-08-19T15:38:17.947-07:00"Neat but not gaudy"<div dir="ltr" style="text-align: left;" trbidi="on">
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<b><span style="font-size: large;">When is "good enough" good enough in Information Management?</span></b></div>
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<a href="http://www.seeksafely.org/wp-content/uploads/2014/01/best-practices.gif" imageanchor="1" style="clear: right; float: right; margin-bottom: 1em; margin-left: 1em;"><img border="0" src="http://www.seeksafely.org/wp-content/uploads/2014/01/best-practices.gif" /></a>A <a href="http://idm.net.au/article/0010103-how-achieve-information-best-practice" target="_blank">recent article from Image and Data Magazine</a> offered some ideas on achieving "best practice" Information Management. The advice offered in the article is well given and it raises some important points, through the lens of a Records Management/compliance-based agenda. </div>
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What the article didn't ask was whether "best practice" is actually required in the first place, or whether "good enough" is good enough. What does "fit for purpose Information Management" really mean? </div>
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And of course, that got me thinking...</div>
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First off, I'd offer that unless you understand what "best
practice" really looks like, then you're not really in a position to assess how
to deliver "fit for purpose!" Conscious competence is what we're generally aiming for, and the route to achieve that will depend upon the starting competency levels within the business community (as I discussed i<a href="http://informationaction.blogspot.sg/2014/01/donald-rumsfeld-my-hero.html" target="_blank">n my post from the very start of this year</a><u>.</u>)</div>
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<o:p></o:p></div>
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Another challenge is that best-practice Information
Management is a complex and inter-disciplined set of capabilities that many struggle
to fully comprehend. It therefore becomes difficult to engage with the business
community (and indeed IT teams), because they typically want immediate results,
whereas IM requires a holistic change to develop a range on foundational
competencies (see my <a href="http://informationaction.blogspot.sg/p/the-information-management-tube-map.html" target="_blank">Information Management Tube Map</a> for a view on how these
competencies inter-relate.).<o:p></o:p></div>
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Bottom-up, localised initiatives CAN deliver value, however.
Indeed sometimes, they're the only way to achieve any progress at all. This
will often depend on cultural and societal conditions within the
organisation<span style="mso-spacerun: yes;"> </span>and in some cases, it can
actually be counter-productive to embark upon a major, centralised initiative.
(See <a href="http://informationaction.blogspot.sg/2014/03/new-white-paper-distributed-data-quality.html" target="_blank">my discussion paper on Distributed Data Quality</a> for more on this.)<o:p></o:p></div>
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<a href="http://d3l2rivt3pqnj2.cloudfront.net/i/prints/lg/8/7/87418.jpg" imageanchor="1" style="clear: right; float: right; margin-bottom: 1em; margin-left: 1em;"><img border="0" src="http://d3l2rivt3pqnj2.cloudfront.net/i/prints/lg/8/7/87418.jpg" height="254" width="320" /></a>Finally, I'm not convinced at all that a
Records/compliance-based approach is going to pay dividends either. Quite
frankly, it's boring and most business people aren't interested in discussing
risks! Seeking out <a href="http://informationaction.blogspot.sg/2013/01/whats-your-point-caller.html" target="_blank">new value opportunities and delivering a real business outcome</a> will stimulate interest and engage a business community. Once there is
momentum, then you can choose which practices you want to develop, as well as establishing a level of robustness into the overall
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Whenever he'd finish an odd-job around the house, my grandad regularly used to say, "Neat but not gaudy, as the monkey said when it painted the piano green."* When I was a child, I had not the faintest idea what the bloody hell he was on about. </div>
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Thirty five years later, I understand that he was making perfect sense all along...</div>
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<span style="font-size: x-small;">*<a href="http://english.stackexchange.com/questions/122169/where-does-the-phrase-neat-but-not-gaudy-come-from" target="_blank">Other sources </a>offer a slightly different usage of the phrase, amounting to the same thing. </span><span style="font-size: x-small;">And yes, I know that's an ape, not a monkey. So sue me!</span></div>
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Alan D. Duncanhttp://www.blogger.com/profile/12790847883038860673noreply@blogger.com0tag:blogger.com,1999:blog-3969035329941726644.post-50268289325320714582014-08-11T05:25:00.002-07:002015-03-04T09:22:30.073-08:00Calling a spade a @£$!% spade!<div dir="ltr" style="text-align: left;" trbidi="on">
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<a href="http://cimg8.ibsrv.net/cimg/www.doityourself.com/450x300_85/88/spades-and-shovels-sized-14088.jpg" imageanchor="1" style="clear: right; float: right; margin-bottom: 1em; margin-left: 1em;"><img border="0" src="http://cimg8.ibsrv.net/cimg/www.doityourself.com/450x300_85/88/spades-and-shovels-sized-14088.jpg" height="213" width="320" /></a><span style="font-family: inherit;"></span><br />
<span style="font-family: inherit;"><span style="font-family: inherit;">A few posts back, </span><a href="http://informationaction.blogspot.co.uk/2014/06/dispelling-mdm-myth.html" style="font-family: inherit;" target="_blank">I called out Forrester Research for propagating a technology-centric approach to Master Data Management</a><span style="font-family: inherit;"> (MDM). Today, it's </span><a href="http://www.gartner.com/technology/home.jsp" style="font-family: inherit;" target="_blank">a</a> vendor's<span style="font-family: inherit;"> turn to be on the receiving end of my irascibility.</span></span></div>
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<span style="font-family: inherit;"><a href="http://www.bitpipe.com/fulfillment/1390851748_705" target="_blank">This video segment titled "Information Governance, buy now or pay later</a><u>"</u>, was posted to <a href="http://www.bitpipe.com/" target="_blank">BitPipe.com</a> by storage vendor <a href="http://www.commvault.com/" target="_blank">CommVault</a>, which starts out by broadly describing a view of what "Information Governance" is. However, it then immediately goes on to describe the issues and rationale for better and more disciplined data storage.</span></div>
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<span style="font-family: inherit;"><span style="background-color: white; color: #333333; line-height: 17px;">Now it's bad enough that as</span><span style="background-color: white; color: #333333; line-height: 17px;"> an industry, <a href="http://informationaction.blogspot.co.uk/2014/07/dispelling-mdm-myth-part-2.html" target="_blank">we're guilty of having multiple terminologies for the same thing</a>. This leads to confusion at best, obfuscation at worst. It's the Information Management equivalent of struggling about whether to</span><span style="background-color: white; color: #333333; line-height: 17px;"> to call something a <a href="http://www.sowanddipity.com/a-shovel-and-a-spade/" target="_blank">spade or a shovel</a>.</span><span style="background-color: white; color: #333333; line-height: 17px;"> And it's even worse </span><span style="background-color: white; color: #333333; line-height: 17px;">that we see vendor companies actively inventing (ugly) new language to try and give the impression that what they're doing is fresh, innovative and exciting. (I'm accusing both product vendors and systems integrator/consulting services business here!) Whereas more often that not, they're just re-badging existing ideas to fit with the latest round of Bullshit Bingo hype. "Manually operated excavation device", anyone?</span></span></div>
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<span style="background-color: white; color: #333333; line-height: 17px;"><span style="font-family: inherit;"><br /></span></span></div>
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<span style="background-color: white; color: #333333; line-height: 17px;"><span style="font-family: inherit;">It's this sort of thing that's given us Decision Support System (DSS), Management Information System (MIS), Business Performance Measurement (BPM), Business Performance Management (BPM), Business Intelligence (BI), Operational Intelligence (OI), Online Analytical Processing (OLAP), Business Optimisation and Analytics (BOA), "Big Data" etc. All, effectively, describing the same damned thing.</span></span></div>
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<span style="font-family: inherit;">But to my mind, what is going on in this CommVault commentary is something even more pernicious and potentially disingenuous. This is a classic example of "bait and switch" language use that is all too prevalent within our industry; the new, exciting capability (in this case "Information Governance") becomes a bandwagon used to to re-badge products from a completely different domain (such as CommVault's backup & storage tools). </span></div>
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<a href="http://www.dcwastemanagement.co.uk/wp-content/uploads/2012/03/skip1.jpg" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" src="http://www.dcwastemanagement.co.uk/wp-content/uploads/2012/03/skip1.jpg" height="241" width="320" /></a></div>
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<span style="font-family: inherit;">CommVault have started out describing a spade/shovel, and then gone on to try and sell you a skip.</span></div>
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<span style="font-family: inherit;">I</span>f the segment had been called "Data Storage Management, buy now or pay later," then I wouldn't have an issue (although data storage isn't at all exciting or vibrant, is it?!) And in any event, I can see why a product vendor like CommVault might want to do this - buyer beware, says I. </div>
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<span style="font-family: inherit;">To propagate such muddle-headed thinking just isn't good enough in my view. We should all look to the "Big-A" Analyst and Market Research firms like <a href="http://www.gartner.com/" target="_blank">Garter</a>, </span><a href="http://www.forrester.com/home/" style="font-family: inherit;" target="_blank">Forrester</a><span style="font-family: inherit;"> and </span><a href="http://www.idc.com/" style="font-family: inherit;" target="_blank">IDC</a><span style="font-family: inherit;"> to provide better guidance which clarifies and helps navigate this mess, not add to it. </span> That requires more rigour, more care, more thought. Fast-and-loose with language doesn't do anyone any favours and vendors, integrators, IT departments and end-users all end up losing out.</div>
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<a href="http://4.bp.blogspot.com/_SreUf9IqHCw/ShuBp7iNB1I/AAAAAAAAC34/0OBy1b_bub0/shit.jpg" imageanchor="1" style="clear: right; float: right; margin-bottom: 1em; margin-left: 1em;"><img border="0" src="http://4.bp.blogspot.com/_SreUf9IqHCw/ShuBp7iNB1I/AAAAAAAAC34/0OBy1b_bub0/shit.jpg" height="240" width="320" /></a><span style="background-color: white; color: #333333; line-height: 17px;"><span style="font-family: inherit;"></span></span></div>
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<span style="font-family: inherit;"><span style="background-color: white; color: #333333; line-height: 17px;"><span style="font-family: inherit;"><br /></span></span></span></div>
<span style="font-family: inherit;">So, until such time as we finally get our data/information stable cleaned up and all the sh*t shovelled into neat piles, it's up to those of us who have the temerity to define our terms before proceeding to try to hold the line, continue to raise awareness, and hold the industry at large to account. </span><br />
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<span style="background-color: white; color: #333333; line-height: 17px;"><span style="font-family: inherit;">It's an uphill task, I have no doubt! </span></span></div>
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Alan D. Duncanhttp://www.blogger.com/profile/12790847883038860673noreply@blogger.com1tag:blogger.com,1999:blog-3969035329941726644.post-58480478807613584062014-08-08T05:59:00.001-07:002014-08-08T05:59:15.468-07:00Information Management quote of the week 08/08/14<div dir="ltr" style="text-align: left;" trbidi="on">
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<a href="http://news.bbcimg.co.uk/media/images/70159000/jpg/_70159327_napoleoncleaned.jpg" imageanchor="1" style="clear: right; float: right; margin-bottom: 1em; margin-left: 1em;"><img border="0" src="http://news.bbcimg.co.uk/media/images/70159000/jpg/_70159327_napoleoncleaned.jpg" height="200" width="149" /></a></div>
<b><br /></b>
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<b>"War is ninety percent information"</b><br />
<br />
(Napoleon Bonepart)<br />
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See also:<br />
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Alan D. Duncanhttp://www.blogger.com/profile/12790847883038860673noreply@blogger.com0tag:blogger.com,1999:blog-3969035329941726644.post-10477492806803198632014-08-07T07:50:00.003-07:002014-08-07T07:52:57.728-07:00The Five ‘C’s of Data Governance<div dir="ltr" style="text-align: left;" trbidi="on">
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<div class="separator" style="clear: both; text-align: center;">
<a href="http://www.birthtakesavillage.com/wp-content/uploads/2012/06/CWORD.png" imageanchor="1" style="clear: right; float: right; margin-bottom: 1em; margin-left: 1em;"><img border="0" src="http://www.birthtakesavillage.com/wp-content/uploads/2012/06/CWORD.png" height="164" width="320" /></a></div>
<b style="mso-bidi-font-weight: normal;"><span style="border: 1pt none windowtext; color: black; padding: 0cm;"><span style="font-family: inherit;"><span style="font-size: large;">What’s
your favourite 'C' word?</span><o:p></o:p></span></span></b></div>
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<b style="mso-bidi-font-weight: normal;"><span style="border: 1pt none windowtext; color: black; padding: 0cm;"><span style="font-family: inherit;"><br /></span></span></b></div>
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<span lang="EN-US"><span style="font-family: inherit;">I recently happened upon <a href="http://snip.ly/0Iv#http://wp.me/p38pt7-5U" target="_blank">this post by Stibo Systems</a>,
offering five 'C's of Master Data Management: “Case”, “Content”, “Connecting”,
“Cleansing”, “Controlling”.<o:p></o:p></span></span></div>
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<br /></div>
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<span lang="EN-US"><span style="font-family: inherit;">Gaaaaaaaaaaaaaaaaaaaaaaaaaaaaaah!!!!!!! <o:p></o:p></span></span></div>
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<br /></div>
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<span lang="EN-US"><span style="font-family: inherit;">Aaaand breathe…<o:p></o:p></span></span><br />
<span lang="EN-US"><span style="font-family: inherit;"><br /></span></span></div>
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<span lang="EN-US"><span style="font-family: inherit;">In some respects I can't really fault any of the issues highlighted
by Stibo - they certainly all need to be addressed as part of any successful
MDM implementation. But yet again, we have a product vendor offering a very
technology-centric point of view. Maybe not surprising, but still disappointing
and frustrating in equal measure. <o:p></o:p></span></span></div>
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<br /></div>
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<span lang="EN-US"><span style="font-family: inherit;">As I suggested in an earlier, post, <a href="http://informationaction.blogspot.co.uk/2014/06/dispelling-mdm-myth.html">it
almost entirely ignores the human and societal factors of organisation,
culture, process and human skills that will either make or break an MDM
programme</a>. One could possibly argue that these challenges are the prerogative
of Data Governance, rather than MDM <i style="mso-bidi-font-style: normal;">per
se</i>, so while I’d normally counter that the two are so inextricably linked
as to make the distinction moot, I’ll go with it….<o:p></o:p></span></span></div>
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<br /></div>
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<span lang="EN-US"><span style="font-family: inherit;">In the spirit of working together, and to <b style="mso-bidi-font-weight: normal;">complement</b> Stibo’s suggested list, I’d like to propose my own
"five 'C's for Data Governance”, which I think underpin the behavioural
transformations that we’re aiming for with evidence-based decision-making:<o:p></o:p></span></span></div>
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<br /></div>
<div class="MsoNormal" style="text-align: left;">
<a href="http://unscriptedlovers.files.wordpress.com/2011/04/blogcword.jpg" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" src="http://unscriptedlovers.files.wordpress.com/2011/04/blogcword.jpg" /></a><span style="font-family: inherit;"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US">Communicate</span></b><span lang="EN-US">: <a href="http://informationaction.blogspot.com.au/2014/07/business-glossaries-pointy-end-of.html">A
common lexicon is foundational</a>. People need to talk to each other and
understand each other. We all achieve more if we understand what others are
doing, if they understand what we’re doing, and how our own tasks fit into the
wider organizational context. It is not always necessarily for them to agree,
but any differences in interpretation of data terms need to be explicitly
identified and mindfully handled.</span></span><br />
<span style="font-family: inherit;"><br /></span>
</div>
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<span style="font-family: inherit;"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US">Co-operate</span></b><span lang="EN-US">: <a href="http://www.poemhunter.com/poem/no-man-is-an-island/" target="_blank">no man is an island</a>.
Our work and the actions that we take will have an impact on those around us.
At the very least, we shouldn’t be getting in each others way – we work for the
same organization, after all! If there is data being generated within one
department, then it needs to be made available to any other team who also can
make use of it. To paraphrase my astute colleague and friend <a href="https://www.linkedin.com/profile/view?id=35909414&authType=NAME_SEARCH&authToken=8stI&locale=en_US&trk=tyah2&trkInfo=tarId%3A1407420867662%2Ctas%3Avesey%2Cidx%3A1-1-1">Meghan
Vesey</a>, “the attitude of POIM<sup>*</sup> is unacceptable and is not to be
tolerated”. <o:p></o:p></span></span></div>
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<br /></div>
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<span style="font-family: inherit; font-size: small;"><sup><span lang="EN-US" style="font-family: inherit; font-size: small;">(*</span></sup><span lang="EN-US"><span style="font-family: inherit;"> “Piss Off It’s
Mine”)</span><o:p></o:p></span></span></div>
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<br /></div>
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<span style="font-family: inherit;"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US"><br /></span></b></span>
<span style="font-family: inherit;"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US">Collaborate</span></b><span lang="EN-US">: “<a href="http://bettertogether.net/" target="_blank">Better together</a>” is the current phrase
being used within the “No” campaign for the Scottish independence referendum.
Now, I’m not intending to get into the whys-and-wherefores of the Scottish
independence debate. (As a Scot in exile, I don’t get to vote in the referendum
anyway! For the sake of balance, <a href="http://www.yesscotland.net/" target="_blank">here is the link to the "Yes" Campaign</a>.) But I think the phrase neatly summarises a mindset where we go beyond simple
co-existent tolerance and start proactively working together for shared
benefit. Group-think can be a powerful enabler (as long as it doesn’t become just
a gab-fest). Focus on action, target an outcome.<o:p></o:p></span></span></div>
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<br /></div>
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<span style="font-family: inherit;"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US">Cajole</span></b><span lang="EN-US">: This
could also have been “Coach”, but I went for cajole a) because it’s an
under-used word and b) it conveys a sense of proactive encouragement, rather
than simply providing support when it is wanted. We all need a <b style="mso-bidi-font-weight: normal;">catalyst</b> every now and again to get us
away from <b style="mso-bidi-font-weight: normal;">complacency</b> and towards <b style="mso-bidi-font-weight: normal;">creativity</b> (More 'C' words!). Giving
each other a shake up every now and again can be helpful – innovation comes
from being pushed. Do this for each other on a regular basis, and the benefit
is mutual.<o:p></o:p></span></span></div>
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<br /></div>
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<a href="http://images.uulyrics.com/cover/s/sesame-street/album-c-is-for-cookie.jpg" imageanchor="1" style="clear: right; float: right; margin-bottom: 1em; margin-left: 1em;"><img border="0" src="http://images.uulyrics.com/cover/s/sesame-street/album-c-is-for-cookie.jpg" /></a><span style="font-family: inherit;"><b style="mso-bidi-font-weight: normal;"><span lang="EN-US">Coerce</span></b><span lang="EN-US">: Yes,
I’m going there. I am advocating that on occasion, you will need to manipulate
people and bend them to your will. It’s a tool of last resort, but a <b style="mso-bidi-font-weight: normal;">carefully</b> applied element of <b style="mso-bidi-font-weight: normal;">compulsion</b> can break a deadlock,
whether it’s in the form of a new policy, an applied standard, a new mandate or
just simply an instruction to act in a particular way. Threats can be handy
too, as long as you’re prepared to follow through! Force the issue, change the
behaviour, drive the action, get a result.<o:p></o:p></span></span></div>
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<span lang="EN-US"><span style="font-family: inherit;">Are there any other “C” words that I’ve missed? (Keep it clean please...!)</span><span style="font-family: Helvetica;"><o:p></o:p></span></span></div>
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Alan D. Duncanhttp://www.blogger.com/profile/12790847883038860673noreply@blogger.com30tag:blogger.com,1999:blog-3969035329941726644.post-48418811463585178712014-07-30T03:14:00.001-07:002014-07-30T03:14:24.173-07:00Business Glossaries – the pointy end of metadata management<div dir="ltr" style="text-align: left;" trbidi="on">
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<a href="https://ww2.distek.com/blog/wp-content/uploads/2014/03/dictionary-300x225.jpg" imageanchor="1" style="clear: right; float: right; margin-bottom: 1em; margin-left: 1em;"><img border="0" src="https://ww2.distek.com/blog/wp-content/uploads/2014/03/dictionary-300x225.jpg" /></a><span lang="EN-US" style="font-family: Arial; font-size: 10.0pt;">A
<a href="https://www.linkedin.com/groupItem?view=&gid=748817&type=member&item=5893054649635713026&qid=d208cae8-e664-4e20-a8bd-65fbbbec15c4&trk=groups_items_see_more-0-b-ttl" target="_blank">recent thread on LinkedIn</a> raised the issue of implementing a business glossary (in
particular relation to using IBM’s Business Glossary tool).<o:p></o:p></span></div>
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<span lang="EN-US" style="font-family: Arial; font-size: 10.0pt;">I
generally try to avoid commenting on any particular vendor’s products in this
blog – as regular readers will know, I’m much more concerned with all the joys
and frustration of the human aspects of Information Management! However, the
LinkedIn discussion raised some interesting questions on the topic of “business
glossaries” and metadata management more generally, and I think these are worth
exploring and summarising.<o:p></o:p></span></div>
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<span style="color: #333333; font-family: Arial; font-size: 10.0pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman";">The first thing to
note is that the <span style="background: white;">key issues of successful
business glossary implementation aren't related to the technical deployment of
the tool anyway. As with <a href="http://informationaction.blogspot.co.uk/p/the-information-management-tube-map.html">all
Information Management capabilities</a>, they are cultural, societal,
behavioural, process - i.e. human challenges (that is true whether you are
dealing with <a href="http://informationaction.blogspot.co.uk/2014/06/holding-law-in-our-hearts.html">data
quality</a>, <a href="http://informationaction.blogspot.co.uk/2014/06/dispelling-mdm-myth.html">master
data management</a>, <a href="http://informationaction.blogspot.co.uk/2013/01/whats-what-wheres-where-and-whos-who.html">Information
Asset Management</a> etc.). The overall approach to Data Management and
Governance needs to be given due consideration - <a href="http://informationaction.blogspot.co.uk/2013/09/ah-so-thats-what-you-want-me-to-do.html">who
is responsible for data definitions and business rules</a>, <a href="http://informationaction.blogspot.co.uk/2013/09/im-spartacus.html">who
has the decision rights</a>, how do the definitions get maintained, management
and published etc.)</span><o:p></o:p></span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<br /></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="background: white; color: #333333; font-family: Arial; font-size: 10.0pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman";">The key purpose of a “business glossary” is that of
human communication and collaboration – to exchange business-level
understanding and interpretation of informational terms. A business glossary
(sometimes referred to as "business dictionary", “business metadata”, “business vocabulary” or “<a href="http://informationaction.blogspot.co.uk/2013/05/damn-those-definitions.html">business
lexicon</a>”) collects terminology that expresses business concepts in the
language of the end-user, with the aim of collating one consistent set of terms
that are commonly understood by the user community. That’s hard enough!)<o:p></o:p></span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<br /></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="background-color: white; color: #333333; font-family: Arial; font-size: 10pt;">Getting people to agree on words & definitions is difficult.
Unfortunately life isn't that clean cut. Even just collecting as many
words/terms/phrases/acronyms as you can grab and examining the different
uses/definitions/conflicts can be time consuming.</span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<br /></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="background: white; color: #333333; font-family: Arial; font-size: 10.0pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman";">When I was at UNSW we ended up collecting over 1500
terms, which one way or other resolved to about 400 groupable items (e.g. there
were six different ways of establishing whether or not we counted someone as a
"student"). </span><span style="color: #333333; font-family: Arial; font-size: 10.0pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman";"><br style="mso-special-character: line-break;" />
<!--[if !supportLineBreakNewLine]--><br style="mso-special-character: line-break;" />
<!--[endif]--><span style="background: white;"><o:p></o:p></span></span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="background: white; color: #333333; font-family: Arial; font-size: 10.0pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman";">Resolving all of those contentions, discrepancies and
ambiguities in one go was way too hard for most people to get their head
around, let alone show any interest!) So we focussed on one subject area - in
this case, Staff/HR data definitions - which was a high priority as we were in
the process of re-implementing our HR admin system. <o:p></o:p></span></div>
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<br /></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="http://www.idea.org/blog/wp-content/uploads/2012/11/Screen-Shot-2012-11-12-at-10.52.15-PM-545x248.png" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" src="http://www.idea.org/blog/wp-content/uploads/2012/11/Screen-Shot-2012-11-12-at-10.52.15-PM-545x248.png" height="145" width="320" /></a></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="background: white; color: #333333; font-family: Arial; font-size: 10.0pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman";">One common question that was asked very often was “How
many staff do we have?” This invariably led to much wailing and gnashing of
teeth as people scurried around, frantically trying to answer the question,
only to come up with multiple different answers, none of which corresponded
with any other answer. <o:p></o:p></span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<br /></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="background: white; color: #333333; font-family: Arial; font-size: 10.0pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman";">Of course, the challenge was that there was no agreed
understanding of what anyone meant by “How many”, “staff” and “have”!<o:p></o:p></span></div>
<div class="MsoNormal">
<span style="color: #333333; font-family: Arial; font-size: 10.0pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman";"><br />
<span style="background: white;">At UNSW, we had a working party of 5 full-time
team members, supported by a part-time stakeholder group of approximately 30
nominated business representatives. (For some comments about the
"consultation culture" at the university, see my <a href="http://dataqualitypro.com/data-quality-pro-blog/alan-duncan-data-governance" target="_blank">interview for DataQualityPro</a>.) </span><br />
<br />
<span style="background: white;">We settled upon approximately 80 agreeable
terms, which also included some significant re-thinking of business concepts in
some cases e.g. we had to split the generic and idea of someone having
"contract" into the concepts of "employment status"
(permanent vs temporary), "employment type" (fully employed vs fixed
term vs contract vs casual), "payment arrangement" (paid vs emeritus
vs conjoint/volunteer) etc. </span><br />
<br />
<span style="background: white;">Just for the "Staff/HR" subject area,
it took over six months to get the definition of terms resolved. We than had to
start on the process of cleaning the actual data, ready for migration to the
new system... Whatever you're doing, patience is a virtue!</span></span><span style="font-family: Arial; font-size: 10.0pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman";"><o:p></o:p></span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<br /></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="background: white; color: #333333; font-family: Arial; font-size: 10.0pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman";">It’s also worth noting that the issues of identifying,
validating and communicating this common business language are very different
from (though related to) the more detailed questions of <a href="http://informationaction.blogspot.com/2013/12/the-religious-warfare-of-data-modelling.html">data
modelling</a>, integration, traceability, integrity and auditability
enforcement which might be considered the realm “technical metadata” (and I’m
using the word “technical” very advisedly here to mean any aspect of metadata
management that isn’t immediately end-user facing!)</span><span style="color: #333333; font-family: Arial; font-size: 10.0pt; mso-ansi-language: EN-AU; mso-fareast-font-family: "Times New Roman";"><br style="mso-special-character: line-break;" />
<!--[if !supportLineBreakNewLine]--><br style="mso-special-character: line-break;" />
<!--[endif]--></span><span lang="EN-US" style="font-family: Arial; font-size: 10.0pt;"><o:p></o:p></span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span lang="EN-US" style="font-family: Arial; font-size: 10.0pt;">By
the way, I’m not suggesting that “business metadata” and “technical metadata”
are separate – indeed, it’s vital that they integrate and correlate to/down and
bottom/up.<span style="mso-spacerun: yes;"> </span>Together, these will form the
core body of knowledge that defines the existence of the organization. However,
in order to make things manageable, it is useful to think of them as different
views of the same thing, dependent upon role and purpose.<o:p></o:p></span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<br /></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<a href="http://wordservewatercooler.files.wordpress.com/2011/11/burningbooks.jpg?w=400&h=266" imageanchor="1" style="clear: right; float: right; margin-bottom: 1em; margin-left: 1em;"><img border="0" src="http://wordservewatercooler.files.wordpress.com/2011/11/burningbooks.jpg?w=400&h=266" height="213" width="320" /></a><span lang="EN-US" style="font-family: Arial; font-size: 10.0pt;">In
my experience, if you want to be successful in implementing an Information
Management environment, it is absolutely vital to address the human, cultural
and societal factors that make for a successful outcome. Build organisational
capability and resilience for Information Management as a set of foundational
disciplines. Think about the accountabilities, responsibilities and process
controls that are required. <o:p></o:p></span></div>
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<span lang="EN-US" style="font-family: Arial; font-size: 10.0pt;">Hint
- Enter into a project naively, and you <u>will</u> fail. <o:p></o:p></span><span style="font-family: Arial; font-size: 13px;">don't buy the tools unless you are prepared to deal with the human factors.</span></div>
</div>
Alan D. Duncanhttp://www.blogger.com/profile/12790847883038860673noreply@blogger.com40tag:blogger.com,1999:blog-3969035329941726644.post-58570578778002279622014-07-19T09:10:00.000-07:002014-07-19T09:10:07.392-07:00Information Management Quote of the Week 19/07/14<div dir="ltr" style="text-align: left;" trbidi="on">
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<a href="http://uploads7.wikiart.org/images/vincent-van-gogh/self-portrait-1889-1.jpg!Blog.jpg" imageanchor="1" style="clear: right; float: right; margin-bottom: 1em; margin-left: 1em;"><img border="0" src="http://uploads7.wikiart.org/images/vincent-van-gogh/self-portrait-1889-1.jpg!Blog.jpg" height="200" width="165" /></a><span style="font-family: inherit;"><span style="color: black; font-weight: bold;"></span></span></div>
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<span style="font-family: inherit;"><span style="font-family: inherit;"><span style="color: black; font-weight: bold;"><br /></span></span></span></div>
<div style="direction: ltr; margin-bottom: 0pt; margin-left: 0in; margin-top: 0pt; text-align: left; text-indent: 0in; unicode-bidi: embed; vertical-align: baseline;">
<span style="font-family: inherit;"><span style="font-family: inherit;"><span style="color: black; font-weight: bold;"><br /></span></span></span></div>
<div style="direction: ltr; margin-bottom: 0pt; margin-left: 0in; margin-top: 0pt; text-align: left; text-indent: 0in; unicode-bidi: embed; vertical-align: baseline;">
<span style="font-family: inherit;"><span style="font-family: inherit;"><span style="color: black; font-weight: bold;"><br /></span></span></span></div>
<div style="direction: ltr; margin-bottom: 0pt; margin-left: 0in; margin-top: 0pt; text-align: left; text-indent: 0in; unicode-bidi: embed; vertical-align: baseline;">
<span style="font-family: inherit;"><span style="font-family: inherit;"><span style="color: black; font-weight: bold;"><br /></span></span></span></div>
<span style="font-family: inherit;">“<span style="color: black; font-weight: bold;">Do not quench your inspiration and
your imagination; do not become the slave of your model.”</span></span><br />
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<span style="color: black; font-weight: bold;"><span style="font-family: inherit;"><br /></span></span></div>
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<span style="color: black;"><span style="font-family: inherit;">(Vincent Van Gogh)</span></span></div>
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<span style="color: black;"><span style="font-family: inherit;"><br /></span></span></div>
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<span style="color: black;"><span style="font-family: inherit;"><br /></span></span></div>
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<span style="color: black;"><span style="font-family: inherit;">See also:</span></span></div>
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<span style="color: black;"><span style="font-family: inherit;"><br /></span></span></div>
<div class="separator" style="clear: both; text-align: center;">
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<span style="color: black;"><span style="font-family: inherit;"><br /></span></span></div>
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Alan D. Duncanhttp://www.blogger.com/profile/12790847883038860673noreply@blogger.com0tag:blogger.com,1999:blog-3969035329941726644.post-21254267408660311002014-07-17T10:15:00.004-07:002014-07-17T10:15:47.281-07:00“Stupid is as stupid does...”<div dir="ltr" style="text-align: left;" trbidi="on">
<div class="SMSNormal">
<b><span style="font-family: inherit; font-size: large;">How to <u>really</u> learn the
lessons of your mistakes, and turn them in to foundations for success</span></b></div>
<div style="margin-bottom: .0001pt; margin: 0cm;">
<span style="color: black;"><span style="font-family: inherit;"><br /></span></span></div>
<div style="margin-bottom: .0001pt; margin: 0cm;">
<a href="https://blogger.googleusercontent.com/img/proxy/AVvXsEjyXMj22Ko2Xc4LKvXqjIXMJKNovtt60rmLZhDz9ZxTUwQG2_WYqyYVJAqBr-4eZTtRNQstf8nV7rc58YWFJi0VgAEu4dwO5wZ-Qths-VP8gxKGKFPqHHpEpDhJ9z4In4o4MrUHrnbhFE6bP5AUuA6w1tNBt4Mqymq-UdG4fed2YzO5EsOKvPgzzrQmH8Yuplh5VQ=" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" src="http://sofiesworld.edublogs.org/files/2013/06/Forrest-Gump-p01-17570jl-300x210.jpg" /></a><span style="color: black;"><span style="font-family: inherit;">How often do you run a “lessons learned” session after the completion
of a project? Good practice would have us carry out such an evaluation
following any significant piece of work – and collective learning from previous
experiences has got to be a good thing, right? </span></span></div>
<div style="margin-bottom: .0001pt; margin: 0cm;">
<a href="http://sofiesworld.edublogs.org/files/2013/06/Forrest-Gump-p01-17570jl-300x210.jpg" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><span style="font-family: inherit;"></span></a><span style="color: black;"><span style="font-family: inherit;"><br /></span></span></div>
<div style="margin-bottom: .0001pt; margin: 0cm;">
<span style="color: black;"><span style="font-family: inherit;">Well done you.<o:p></o:p></span></span></div>
<div style="margin-bottom: .0001pt; margin: 0cm;">
<br /></div>
<div style="margin-bottom: .0001pt; margin: 0cm;">
<span style="color: black;"><span style="font-family: inherit;">Now ask yourself this – how often do you actually <i style="mso-bidi-font-style: normal;">apply</i> the learning that was so
heart-wrenchingly drawn from the exercise in group suffering and torment that
is a “Project”? Or do you put the “lessons learned” document in the project
filing cabinet, never to be seen again (and where the lessons will quickly get
forgotten)? Not feeling quite so self-satisfied now, hmmm?! <o:p></o:p></span></span></div>
<div style="margin-bottom: .0001pt; margin: 0cm;">
<br /></div>
<div style="margin-bottom: .0001pt; margin: 0cm;">
<span style="color: black;"><span style="font-family: inherit;"><b>As Forrest Gump put it, “Stupid is as stupid does.” </b></span></span></div>
<div style="margin-bottom: .0001pt; margin: 0cm;">
<span style="color: black;"><span style="font-family: inherit;"><br /></span></span></div>
<div style="margin-bottom: .0001pt; margin: 0cm;">
<span style="color: black;"><span style="font-family: inherit;">If you’re
forever repeating the errors of prior experience, then go figure… </span></span><span style="font-family: inherit;">So here’s my tip if you don’t want to repeat the failures of
before.</span></div>
<div style="margin-bottom: .0001pt; margin: 0cm;">
<span style="color: black;"><span style="font-family: inherit;"><b style="mso-bidi-font-weight: normal;"><br /></b></span></span></div>
<div style="margin-bottom: .0001pt; margin: 0cm;">
<span style="color: black;"><span style="font-family: inherit;"><b style="mso-bidi-font-weight: normal;">Don’t do a “Lessons Learned”
session at the end of a project.<o:p></o:p></b></span></span></div>
<div style="margin-bottom: .0001pt; margin: 0cm;">
<span style="color: black;"><o:p><span style="font-family: inherit;"><br /></span></o:p></span></div>
<div style="margin-bottom: .0001pt; margin: 0cm;">
<span style="color: black;"><o:p><span style="font-family: inherit;">(Pauses for a moment to allow the gasps of shock and indignation to pass...)</span></o:p></span></div>
<div style="margin-bottom: .0001pt; margin: 0cm;">
<br /></div>
<div style="margin-bottom: .0001pt; margin: 0cm;">
<span style="color: black;"><span style="font-family: inherit;">I suggest incorporating a “<b>Long Hard Look</b>” exercise at
the <b><u>start</u> of a project phase as part of project initiation and planning.</b><o:p></o:p></span></span></div>
<div style="margin-bottom: .0001pt; margin: 0cm;">
<br /></div>
<div style="margin-bottom: .0001pt; margin: 0cm;">
<span style="color: black;"><span style="font-family: inherit;">These sessions should involve a focussed sub-group comprising of
key stakeholders and the project team and will focus on answering three key questions:</span></span></div>
<div style="margin-bottom: .0001pt; margin: 0cm;">
</div>
<ul style="text-align: left;">
<li><span style="font-family: inherit;">NEW OPPORTUNITIES: What should we <u>start</u> doing that we
currently don’t do?</span></li>
<li><span style="font-family: inherit;">INHIBITORS TO SUCCESS: What are we currently doing that should we <u>stop</u>
doing?</span></li>
<li><span style="font-family: inherit;">SUSTAINED SUCCESS: What are we currently doing well that we should
keep doing?</span></li>
</ul>
<br />
<div style="margin-bottom: .0001pt; margin: 0cm;">
<span style="font-family: inherit;">You then need to build the learning points from the “Long Hard Look” into your
project principles and approach. This will help you to create the manifesto or
statement of intent that will drive the overall project team towards as
successful outcome. (See also Jim Harris’s excellent article, “<a href="http://www.ocdqblog.com/home/data-governance-and-semper-gumby" target="_blank">Data Governance, Commander’s Intent and Semper Gumby</a>,” for more on this).</span></div>
<div style="margin-bottom: .0001pt; margin: 0cm;">
<br /></div>
<div style="margin-bottom: .0001pt; margin: 0cm;">
<span style="color: black;"><span style="font-family: inherit;">Regular “Short Hard Look” health-checks during project progress
are also a good way of ensuring that the project remains on track to meet its
outcomes…</span></span></div>
<div style="margin-bottom: .0001pt; margin: 0cm;">
<span style="color: black;"><span style="font-family: inherit;"><br /></span></span></div>
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<span style="font-family: inherit;">Not strictly "Information Management." But I thought this "quickie" was worth sharing in the wider context of </span>information sharing and evidence-based decision-making<span style="font-family: inherit;">:</span></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgOjFtSHiFPZrVQa2HvwQjEMGg2yiHg4Vj2sBGP0bWYCgb4g2uzbjCCL8rqxASxL1akVgrL2lBeHNZ1-2R5yuzMXhiTGq287b3gNKwB8D6NNnN5T3YRSrN1BmrUEnADpIzmzknRN3VcWPOU/s1600/whatyoushouldknowabout.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><span style="font-family: inherit;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgOjFtSHiFPZrVQa2HvwQjEMGg2yiHg4Vj2sBGP0bWYCgb4g2uzbjCCL8rqxASxL1akVgrL2lBeHNZ1-2R5yuzMXhiTGq287b3gNKwB8D6NNnN5T3YRSrN1BmrUEnADpIzmzknRN3VcWPOU/s1600/whatyoushouldknowabout.png" height="578" width="640" /></span></a></div>
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<span style="font-family: inherit;">Sourced from <a href="https://www.facebook.com/IFeakingLoveScience/photos/a.456449604376056.98921.367116489976035/860699000617779/?type=1&theater" target="_blank">Facebook</a>. With thanks to <a href="https://twitter.com/remembermytweet" target="_blank">Alex Matthews</a>, <a href="https://www.facebook.com/Sciencegasm" target="_blank">Sciencegasm</a> and <a href="https://www.facebook.com/IFeakingLoveScience" target="_blank">IFLScience</a>. </span></div>
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The information about all these topics is freely available. Whether you choose to seek it out or not is your choice...</div>
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Enjoy</div>
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ADD</div>
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Alan D. Duncanhttp://www.blogger.com/profile/12790847883038860673noreply@blogger.com0tag:blogger.com,1999:blog-3969035329941726644.post-34835570397808311332014-07-11T13:43:00.002-07:002014-07-11T13:43:59.174-07:00Information Management Quote of the Week 11/07/14<div dir="ltr" style="text-align: left;" trbidi="on">
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<a href="http://www.abundance-and-happiness.com/images/lao-tzu-quotes.jpg" imageanchor="1" style="clear: right; float: right; margin-bottom: 1em; margin-left: 1em;"><img border="0" src="http://www.abundance-and-happiness.com/images/lao-tzu-quotes.jpg" height="200" width="177" /></a><span style="font-family: inherit;"><span style="color: black; font-weight: bold;"></span></span></div>
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<span style="font-family: inherit;"><span style="font-family: inherit;"><span style="color: black; font-weight: bold;"><br /></span></span></span></div>
<span style="font-family: inherit;">“<span style="color: black; font-weight: bold;">Respond
intelligently even to unintelligent treatment.</span><span style="color: black; font-weight: bold;">”</span></span><br />
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<span style="color: black;"><span style="font-family: inherit;">(Lao Tsu)</span></span></div>
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<span style="color: black;"><span style="font-family: inherit;">See also:</span></span></div>
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Alan D. Duncanhttp://www.blogger.com/profile/12790847883038860673noreply@blogger.com0tag:blogger.com,1999:blog-3969035329941726644.post-27556536952284055392014-07-07T11:59:00.000-07:002014-07-13T07:25:13.951-07:00Dispelling the MDM Myth, Part 2<div dir="ltr" style="text-align: left;" trbidi="on">
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<span style="font-family: inherit;"><span style="font-size: large;">If you don’t want to confuse, be careful of the
terminology you use!</span></span></div>
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<span style="border: 1pt none windowtext; color: black; padding: 0cm;"><span style="font-family: inherit;">Wow! When I posted my article “<a href="http://informationaction.blogspot.co.uk/2014/06/dispelling-mdm-myth.html" target="_blank">Dispelling the MDM Myth</a>” last month, it seems like I really opened up a can of worms –
mostly in a good way.<o:p></o:p></span></span></div>
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<a href="http://www.embercarriers.com/blog/wp-content/uploads/2012/09/Myth-300x193.jpg" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" src="http://www.embercarriers.com/blog/wp-content/uploads/2012/09/Myth-300x193.jpg" /></a></div>
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<span style="border: 1pt none windowtext; color: black; padding: 0cm;"><span style="font-family: inherit;">While it was easily the most popular blog post I wrote
last month (getting nearly double the number of hits that the next most read
post received), what became apparent through various group discussion threads
on LinkedInis that the “MDM” acronym isn’t nearly as well understood or
universally used as I had anticipated. (e.g. <a href="https://www.linkedin.com/groupItem?view=&gid=41393&type=member&item=5885356984617684992&qid=d69e46bf-8d40-4b64-8dba-2889fc51cc48&trk=groups_search_item_list-0-b-ttl" target="_blank">here</a>,
<a href="https://www.linkedin.com/groupAnswers?viewQuestionAndAnswers=&discussionID=5890965103154573315&gid=45685&goback=#commentID_null" target="_blank">here</a>, <a href="https://www.linkedin.com/groupItem?view=&gid=38459&type=member&item=5886751583147958275&qid=b28a6af3-8aaa-45f3-a608-2c4918158e29&trk=groups_search_item_list-0-b-ttl" target="_blank">here</a>
and <a href="https://www.linkedin.com/groupAnswers?viewQuestionAndAnswers=&discussionID=5889601695142391812&gid=6527110&goback=#commentID_null" target="_blank">here</a>)
There were various comments to the effect of “what do you mean by that”, “please
stop using unfamiliar terms” and “I don’t understands” going on. (Bear in mind
that the groups that I had posted to are all focussed on the practitioners and
professionals within the Information Management & Data Governance
community, rather than being more general business user groups where I might
have expected a higher level of unfamiliarity.)<o:p></o:p></span></span></div>
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<br /></div>
<div class="MsoNormal">
<span style="border: 1pt none windowtext; color: black; padding: 0cm;"><span style="font-family: inherit;">Lesson for me? <a href="http://www.authorama.com/through-the-looking-glass-6.html" target="_blank">Make sure you always do a “Humpty Dumpty” and define your terms </a>whenever you use a piece of jargon, even if you
think your audience is totally familiar with the domain! If nothing else, it ensures
that you’re all on common ground and discussing the same thing within that topic.
e.g. one commenter identified that in certain circles, “MDM” can refer to
“Mobile Device Management”.<o:p></o:p></span></span></div>
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<br /></div>
<div class="MsoNormal">
<span style="font-family: inherit;"><span style="background: white; color: #333333;">(Aside: all this also made me wonder
whether there is also still confusion when it comes to <span style="mso-spacerun: yes;"> </span>terms such as "Business
Intelligence" (BI), "Data Warehouse" (DWH), "Customer
Relationship Management" (CRM), "Enterprise Architecture",
"Cloud Computing", "Big Data" etc.?)</span><span style="border: 1pt none windowtext; color: black; padding: 0cm;"><o:p></o:p></span></span></div>
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<br /></div>
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<span style="border: 1pt none windowtext; color: black; padding: 0cm;"><span style="font-family: inherit;">Anyway, with Humpty-Dumptyism in mind, I thought I
should clarify my general overview of what I take Master Data Management (MDM)
to mean - if nothing else for the sake of disambiguation within my own mind!</span></span><br />
<span style="background-color: white; color: #333333; font-family: inherit;"><br /></span></div>
<div class="MsoNormal">
<a href="http://www.authorama.com/files/humpty-dumpty.gif" imageanchor="1" style="clear: right; float: right; margin-bottom: 1em; margin-left: 1em;"><img border="0" src="http://www.authorama.com/files/humpty-dumpty.gif" height="320" width="261" /></a><span style="background-color: white; color: #333333; font-family: inherit;"></span><br />
<ul style="text-align: left;"><span style="background-color: white; color: #333333; font-family: inherit;">
<li><span style="color: #333333; font-family: inherit;">The term "Master Data
Management" (MDM) is a well-documented and accepted phrase within the
Information Management & Data Governance arena as a generic catch-all for a
wide range of complex and inter-related disciplines affecting the processes,
methods, architectures and tools of administering core categories of descriptive
and categorising reference data. It is prevalent within the Information and
Data Management sector and the acronym is in wide use in our industry. (Web
sites such as those by </span><a href="http://iaidq.org/" style="background-color: transparent; font-family: inherit;" target="_blank">IAIDQ</a><span style="color: #333333; font-family: inherit;">, </span><a href="http://mike2.openmethodology.org/" style="background-color: transparent; font-family: inherit;" target="_blank">MIKE2.0</a><span style="color: #333333; font-family: inherit;"> and </span><a href="http://www.dama.org/" style="background-color: transparent; font-family: inherit;" target="_blank">DAMA</a><span style="color: #333333; font-family: inherit;"> are useful to gain a broader
understanding). </span></li>
</span></ul>
<ul style="text-align: left;">
<li><span style="background-color: white; color: #333333; font-family: inherit;">The originating "golden
record" of ANY data record should ideally be managed according to
principles of data mastery, and on that basis "Master Data
Management" would refer to the disciplines of curating the originating
source of all such data, with every other usage of that data becoming an
integrated and dependent read-only copy. </span></li>
</ul>
</div>
<div class="MsoNormal">
<ul style="text-align: left;">
<li><span style="font-family: inherit;">However,
the term “Master Data Management” in its current common usage focuses on the
disciplines of co-ordinating the data values and member records for key sets of
"master" reference data (the Product list, the Customer list, the
Locations list, etc). These lists of reference data records get re-used as
look-up data sets in multiple transactional systems - they are what gives each
transaction record it's context and meaning. (In data warehouses and Business
Intelligence solutions, the Master Data sets become the member records within
the "Dimension" tables, while the transactional records become
"Fact" tables.)</span></li>
</ul>
</div>
<div class="MsoNormal">
<ul style="text-align: left;">
<li><span style="font-family: inherit;">Unfortunately,
very often these "master" data sets don't get co-ordinated terribly
well - each transactional system can end up maintaining a local copy of the
data, and we end up with inconsistency of the data. This can happen even if the
core "enterprise" data model which defines the expected structure of
the data is well defined and the metadata structures for all the systems are properly
maintained.</span></li>
</ul>
</div>
<div class="MsoNormal">
<ul style="text-align: left;">
<li><span style="font-family: inherit;">Coordinating
and maintaining the Master Data sets requires specific process and
organisational disciplines that are part of the business function, not IT.</span></li>
</ul>
</div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="background: white; color: #333333;"><span style="font-family: inherit;">I would make the point that the
summary of "MDM" that I've offered above reflects how I perceive the
term to be in general and pervasive use across the industry and in particular
as appropriated by the software vendors. (i.e. the management of common
reference & contextual data sets only.) Depending on your point of view,
that may be unfortunate, or even "wrong", but it is how things
are. <o:p></o:p></span></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: inherit;"><span style="background: white; color: #333333;">In that respect, it's not really
"my" definition - and anyone who thinks I've got enough influence
within the Information Management sector to affect a change to this received
usage is A) significantly flattering me and B) delusional!</span></span><br />
<br />
<span style="font-family: inherit;"><span style="color: #333333;">
<span style="background: white;">As I implied in <a href="http://informationaction.blogspot.co.uk/2014/06/dispelling-mdm-myth.html">my original post</a>, I think part of the challenge is that the technology vendors
will always appropriate any fashionable term and mis-direct it to fit their own
particular agenda - which means no standard understanding and we have an
Information Management "Tower of Babel" on our hands. Once we go
beyond a simplistic and generic understanding of the discipline as a whole,
different software and services vendors tend to use such terms to mean subtly
different things dependent upon their own purposes and tend to focus on the
technology aspects of data management, rather than dealing with the human
elements. </span></span><o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<a href="http://wcwblog.com/wp-content/uploads/2013/09/Buyer-Beware-300x227.jpg" imageanchor="1" style="clear: right; float: right; margin-bottom: 1em; margin-left: 1em;"><img border="0" src="http://wcwblog.com/wp-content/uploads/2013/09/Buyer-Beware-300x227.jpg" /></a><span style="background: white; color: #333333;"><span style="font-family: inherit;">We've seen this with "Business
Intelligence", we've seen it with "Big Data", we're now also
seeing it with "Data Governance" - which I've seen used to describe
anything and everything from ETL mapping tools, metadata repositories, security
management software and even just data storage.<o:p></o:p></span></span><br />
<span style="background: white; color: #333333;"><span style="font-family: inherit;"><br /></span></span>
<span style="background: white; color: #333333;"><span style="line-height: 17px;">In my view, purchasing a software product will (almost) never a panacea end to all your problems - it will be the starting point only. The "80/20" rule applies pretty well - 80% of the effort, cost and general heartache for any successful deployment will relate to "human" elements (organisational, educational, cultural, behavioural, process/procedural) and 20% will be about technology delivery.</span></span><br />
<span style="background: white; color: #333333;"><span style="font-family: inherit;"><br /></span></span>
<span style="background: white; color: #333333;"><span style="line-height: 17px;">In my 20-plus years of doing this schtick, I've encountered very, very few product vendors (and all-too-few services providers) who take this mindset into a project. In the MDM space, the French business <a href="http://www.semarchy.com/" target="_blank">Semarchy</a> are one such business, while in the Data Governance area, <a href="https://www.collibra.com/" target="_blank">Collibra</a> seem to be saying many of the right things (which is reflected in <a href="http://blogs.forrester.com/michele_goetz/14-06-25-are_data_governance_tools_ready_for_data_governance" target="_blank">Forrester's latest Data Governance market analysis</a>). <a href="http://www-03.ibm.com/software/products/en/category/SWP00" target="_blank">IBM's Information Management</a> division are now getting there, but it's still patchy. After that, it seems to be tools and features all the way...</span><br style="line-height: 17px;" /><br style="line-height: 17px;" /><span style="line-height: 17px;">If I was to be REALLY cynical (surely not...), then I'd offer that from a project management perspective, it's the human elements that bring almost all the risk, so as someone bidding to implement a solution for a client, the very first thing that you'll want to do is manage your risk by excluding any human factors from your contracted scope. It also means that the "core cost" of a project will appear much lower - which is great if you're trying to get a Business Case past an unsuspecting Executive group, but hopeless when it comes to the reality of getting anything done. Result - project failure.</span><br style="line-height: 17px;" /><br style="line-height: 17px;" /><span style="line-height: 17px;">(See my recent discussion paper on Distributed Data Quality for some alarming statistics on how many information management projects fail to meet expectations):</span><br style="line-height: 17px;" /><a href="https://www.linkedin.com/redirect?url=http%3A%2F%2Fwww%2Einformationaction%2Eblogspot%2Ecom%2Eau%2F2014%2F03%2Fnew-white-paper-distributed-data-quality%2Ehtml&urlhash=3NZT&_t=tracking_disc" rel="nofollow" style="border: 0px; color: #7b539d; line-height: 17px; margin: 0px; outline: 0px; padding: 0px; text-decoration: none; vertical-align: baseline;" target="blank">http://www.informationaction.blogspot.com.au/2014/03/new-white-paper-distributed-data-quality.html</a><span style="line-height: 17px;">)</span><br style="line-height: 17px;" /><br style="line-height: 17px;" /><span style="line-height: 17px;">As an industry, we've collectively bought into this "Emperor's New Clothes" delusion. Clients need to be less naive, vendors need to be more ethical.</span><br style="line-height: 17px;" /><br style="line-height: 17px;" /><span style="line-height: 17px;">So in summary - if you ever come across anyone who does take a "humans first" approach, treasure them and don't let them go!</span></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: inherit;"><b><span style="background: white; color: #333333;">Key message #1: beware the vendors!</span><o:p></o:p></b></span></div>
<div class="MsoNormal">
<span style="font-family: inherit;"><span style="color: #333333;"><b><br />
<span style="background: white;">Key message #2: All of us within our industry
have a responsibility to contribute to the ongoing education and change
process. We do what we can, and we all benefit if we help each other.</span></b>
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<span style="font-family: inherit;">I really hope that’s now cleared everything up!</span><span style="font-family: Arial; font-size: 10pt;"><o:p></o:p></span></div>
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Alan D. Duncanhttp://www.blogger.com/profile/12790847883038860673noreply@blogger.com11tag:blogger.com,1999:blog-3969035329941726644.post-13178792548876717702014-07-03T23:30:00.000-07:002014-07-03T23:30:09.714-07:00Information Management Quote of the Week 04/07/14<div dir="ltr" style="text-align: left;" trbidi="on">
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<span style="font-family: inherit;"><span style="color: black; font-weight: bold;"><br /></span></span></div>
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<a href="http://www.dumblittleman.com/wp-content/uploads/2014/04/1-75-400x499.jpg" imageanchor="1" style="clear: right; float: right; margin-bottom: 1em; margin-left: 1em;"><img border="0" src="http://www.dumblittleman.com/wp-content/uploads/2014/04/1-75-400x499.jpg" height="200" width="160" /></a><span style="font-family: inherit;"><span style="color: black; font-weight: bold;"><br /></span></span></div>
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<span style="font-family: inherit;"><span style="color: black; font-weight: bold;"><br /></span></span></div>
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<span style="font-family: inherit;"><span style="color: black; font-weight: bold;">“Waste
is worse than loss… The scope of thrift is limitless.</span><span style="color: black; font-weight: bold;">” </span></span></div>
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<span style="color: black;"><span style="font-family: inherit;">(Thomas Edison)</span></span></div>
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<span style="color: black;"><span style="font-family: inherit;">See also: </span></span></div>
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Alan D. Duncanhttp://www.blogger.com/profile/12790847883038860673noreply@blogger.com0